Privacy Policy
Last updated: June 30, 2026
Qitaonet LLC ("Qitaonet," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you. By using this site, you agree to the practices described below.
1. Information we collect
We collect information in the following ways:
- Information you provide directly — such as your name, company, email address, and shipment details when you submit a quote request, contact form, or tracking inquiry.
- Automatically collected information — such as IP address, browser type, device information, and pages visited, gathered through standard web server logs and any analytics tools we use.
- Cookies and similar technologies — used to remember preferences and understand site usage. You can disable cookies in your browser settings, though some site features may not function as intended.
2. How we use your information
We use the information we collect to:
- Respond to quote requests, inquiries, and shipment tracking questions
- Provide, operate, and improve our logistics services
- Communicate with you about your shipments, account, or inquiries
- Monitor and analyze usage trends to improve the website
- Comply with legal obligations and protect against fraud or misuse
3. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the website, process inquiries, or deliver services (such as email or form-processing providers), under obligations to protect your data
- Carriers and logistics partners where necessary to fulfill a shipment or quote request
- Legal and regulatory authorities where required by law, customs regulation, or to protect our rights
4. Data retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements related to freight and customs documentation.
5. Your choices and rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
6. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-party links
Our website may link to third-party sites, including carrier tracking portals. We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.
8. Children's privacy
This website is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this privacy policy or how we handle your information, contact us at info@qitaonet.com or through our contact form.